Update your account

Using your IFA authorisation code and memorable date?

Please contact your firm administrator in the first instance who'll be able to send you an activation email. If your firm administrator isn't able to help you, you can contact our Platform Support Team.

Using your Unipass certificate?

If your account is locked, please contact your firm administrator in the first instance who'll be able to send you an activation email. If your firm administrator isn't able to help you, you can contact our Platform Support Team. If your Unipass cerificate has expired or you're having any other issues with Unipass, please contact Unipass.