Get in contact

We take great pride in helping our customers achieve a lifetime of financial security. Here's how you can contact us.

Get in touch by phone

0345 604 4001

Phone lines open:

  • Monday-Friday 9:00am - 5.30pm
  • Saturday closed
  • Sunday closed

Charges may apply, please check your provider's tariff.

Written communications

You can write to us at Aegon Cofunds Administration, PO Box 17491, Edinburgh, EH12 1PB.

You can email us at

Submit a complaint

If you feel you need to make a complaint, you can contact us using the contact details above or you can email us at

Please note that there’s no guarantee that any email sent will be received or that it will remain private during internet transmission. You should avoid sending us any personal or confidential information this way.